Terms and Conditions

Ordering
When submitting an order on leannestreetjewellery.co.uk you are entering into a contract with Leanne Street to supply you with handmade jewellery items as described in the product details and indicates your acceptance to the terms & conditions.
This contract will become binding upon acceptance via email of your order.
In the rare circumstance of the product you ordered not being available, I will contact you as soon as possible to discuss the appropriate action (such as a full refund or a substitute product incurring a part refund or extra payment as required).
Leanne Street reserves the right to amend the terms & conditions at any time.

Prices & Payment
Prices are clearly stated in pounds sterling (£) and do not include VAT as Leanne Street Jewellery is not a VAT registered company.
Payment is through Paypal. You do not need to have a Paypal account to pay this way.
Leanne Street reserves the right to decline or cancel any orders which fail to pass the address and identity verification process or where there is a discrepancy in card details. Your billing address is the address to which your credit card is registered.

Delivery & Returns
For UK customers delivery is £3.50 via Royal Mail 1st Class. A single delivery charge will be applied per order. All Royal mail deliveries must be made to a verifiable postcode and physical address. The above postal rates may be subject to change in line with current Royal Mail charges.
Free delivery for orders over £50 within the UK.

International Shipping
Items are sent to overseas addresses via tracked delivery services at a cost of £12 per order and will require a signature upon arrival.  Please note that customers are responsible for all duties and customs charges.  Shipping currently includes Europe, United States, Canada, Australia, New Zealand, Japan and Hong Kong Delivery is approximately 7 to 10 days from time of dispatch.  If you need shipping to a country that is not included in this list please contact me.

Most orders will be dispatched within 2 to 5 days.

If for any reason a return is requested please notify me in writing at info@leannestreetjewellery.co.uk no longer than 14 days from which you received your order. Please include your contact details, order details and the reason for the return.  I will offer to refund or replace goods provided they are returned unworn and in the same condition they were sent out in, including the same packaging. A full refund (minus postage) will be made on return of your purchase to the original form of payment used to pay for the item.  Customers are responsible for posting the items correctly and a refund or exchange will not be given until the items have arrived. The return postage costs are the responsibility of the purchaser (unless the item is faulty).
After 14 days refunds will only be given on faulty items returned within one month from the date of purchase.
Your refund will be processed within 30 days at the very latest subject to the above terms and conditions.
PLEASE NOTE: This policy does not include earrings (which are non-returnable for hygiene reasons) or to any item that has been customised to order.

Cancellation
You are entitled to cancel your order prior to dispatch except for items that are customised.
Once the item has been dispatched, you may return the item in its unused condition and in the original packaging at your own expense unless the item is faulty.

Components
All jewellery on this site has been handmade by Leanne Street. All items are made from a combination of dichroic and art glass and are accompanied by pre-made components such as sterling silver rings bands and ear fittings or stainless steel necklace chains.
Sterling silver is used in many of the pieces. It is very durable however it is malleable, meaning that it can be bent when exerted under moderate pressure; this includes common activities such as gardening or housework.
In rare cases people have extremely acidic skin, which may result in the silver turning black; this may also occur when the silver is exposed to water, heat, chlorine, perfume, etc. Therefore it is strongly advised not to wear your jewellery at all times and particularly not in a swimming pool or when taking part in strenuous activities.

Packaging
All items are individually packaged in a custom Leanne Street Jewellery white and grey gift box or a black and grey gift box exclusively for the Gentlemen’s Collection. These elegant gift boxes are sourced in the UK and made from recycled materials.

Accuracy of content and images
Every care in the preparation and the content of this website has been taken in particular to ensure that prices quoted are correct at the time of publishing and that all descriptions and photographs are as accurate as possible. As each item is individually handmade and because of the reflective properties of the dichroic glass that is used, products may vary slightly in colour or form from the photograph.
Please note that the weights, dimensions and capacities given are approximate only.

Copyright
All rights, including copyright, in this website are owned by or licensed to Leanne Street. Any use of this website or its contents including copying or storing in whole or part, other than for your own personal, non-commercial use, is prohibited without my permission. You may not modify, distribute or re-post anything on this website for any purpose.

Disclaimer
Some individuals may experience skin conditions or allergies when in contact with metals used in jewellery manufacture and the wearing of such items is at your own risk.
Some individuals may find that the acid in their skin reacts with silver and causes discolouration and this is at your own risk.
Jewellery should not be worn when undertaking hazardous activities.
Except in relation to the description of products and services available for order from this website, I make no guarantees or warranties concerning the security, timeliness, relevancy, sufficiency, accuracy or reliability of any data, information, or services provided to you on or through this site. I will work to keep the website up to date but cannot guarantee that this site and its contents are completely free of technical errors, viruses or anything else that may have a harmful effect on any technology. I will endeavour to allow uninterrupted access to the site but access may be suspended, restricted or terminated at any time.